This Corporate Responsibility Report builds on a long tradition of good governance and proud citizenship at Pitney Bowes. At the same time, it offers proof of a new level of commitment and capability as we face today’s evolving markets and escalating environmental challenges.

We’ve always been a company of strong values and high expectations. From our early commitment to a diverse workforce to recent innovations in product recycling, family wellness and community service, we have consistently sought to do the right thing for customers, employees and the world around us. I am particularly proud of what we achieved in 2008, growing our business in a turbulent economy while simultaneously:

  • Publicly reporting our carbon footprint through the international Carbon Disclosure Project
  • Developing a new service, ecowisesm, to help customers reduce the carbon impact of their print-to-mail operations
  • Being recognized for the third consecutive year as one of the World’s Most Ethical Companies by The Ethisphere Institute, a research group promoting best practices in ethics, compliance and corporate governance 
  • Earning a place on Black Enterprise magazine’s list of the Top 40 Best Companies for Diversity for the fifth year in a row
  • Improving workplace safety, reducing lost workday injury cases per 100 employees by 23 percent from 2007 levels
  • Boosting enrollment by 79 percent in our Fit ’n’ Fun family wellness program
  • Supporting education initiatives that help reduce the achievement gap and strengthen workforce preparedness
  • Making a difference in our communities through employee volunteerism and giving programs.

As always, we continue to seek new ways to improve our performance. Current areas of focus include strengthening managerial ranks through diversity and inclusion and working with customers and suppliers to reduce carbon impact throughout the mailstream. In coming years, our intent is to issue corporate responsibility reports annually. In the meantime, we welcome your feedback at: corporate.responsibility@pb.com.

To all of our employees—my sincere thanks for your hard work and commitment to responsible operations worldwide. To our other stakeholders—let us continue to work together on the urgent business before us.

Chairman, President and Chief Executive Officer